> The agreements for your visit to Noah’s Ark at ZUIDYARD in Rotterdam: tickets, safety and house rules.

Source: https://arkmuseum.eu/en/terms-and-conditions · Language: en · Noah’s Ark

Noah’s Ark · Terms

# Clear agreements for a good visit

These terms explain what you can expect from Noah's Ark and what we ask of visitors.

Last updated: September 2026

## 1. Scope

These terms apply to use of this website and to visits to Noah's Ark in Rotterdam. By buying a ticket, visiting the Ark or using this website, you agree to these terms.

## 2. Tickets and reservations

The current ticket price, opening hours and any reservation conditions are shown on our website and in the external ticket environment. A ticket gives access under the conditions and at the time stated at purchase. For payment or reservation questions, you can also contact the ticket provider.

## 3. Access and supervision

Follow staff instructions during your visit. Accompanying adults remain responsible for the children and other people they bring. We may refuse or end access when necessary for safety, order or the enjoyment of other visitors.

## 4. Safety and house rules

Use the Ark and its facilities as intended. Bringing your own food and drinks is not permitted on the Ark or at the other attractions at ZUIDYARD. Conduct that causes danger, nuisance or damage may end the visit without automatically creating a right to a refund.

## 5. Accessibility and information

The Ark is currently not wheelchair accessible. The rest of the ZUIDYARD site can be visited comfortably in a wheelchair. Check Your visit before coming or contact us with a specific question.

## 6. Changes and closure

Opening hours, programmes, facilities and access information may change, for example because of maintenance, safety or circumstances at the site. We try to communicate important changes through the website in good time.

## 7. Wim Beelen’s book

The link to Wim Beelen’s book leads to an external website. Any purchase is governed by that website’s terms and privacy policy, not by these Ark visitor terms.

## 8. Liability

We do our best to keep the Ark safe and well maintained. To the extent permitted by law, the Ark is not liable for loss, theft or damage to belongings, or for damage caused by not following instructions. Consumers’ statutory rights remain unaffected.

## 9. Questions and complaints

Do you have a question, comment or complaint? Email [info@arkmuseum.eu](mailto:info@arkmuseum.eu) or call +31 10 313 73 13. We will look for a suitable solution together.

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## Practical

- Address: Doklaan 40, 3081 AD Rotterdam (ZUIDYARD)
- Opening hours: Wed–Sat 10:00–19:00 · Sun 12:30–19:00 · Mon & Tue closed; Christmas holidays open daily, except 25 Dec and 1 Jan
- Price: € 2 per person (tickets: https://tickets.arkmuseum.eu/)
- Contact: info@arkmuseum.eu, +31103137313
- Parking on site: € 4 per hour or € 22 for a day ticket, the first 15 minutes free. Metro: Maashaven station (line D/E), then a short walk. Water taxi: stop ZuidYard at the PIER40 terrace.
- All pages as text: https://arkmuseum.eu/llms-full.txt